Customer service

Do you have a question about a product or an order? Just get in contact with us. We will answer your inquiry as soon as possible.

FAQ

Can I request custom voices and sounds?

Unfortunately, it is currently not possible for us to create individual recordings on request. We are truly sorry about this. However, feel free to send us a message if you would like samples within a sample pack on a specific topic. We will then check whether we can make this happen.

May I use samples in official releases as a music producer?

Yes, absolutely! 😊 Our samples are perfect for use in music productions. In particular, since many of our samples come in a "pure" version without additional sound effects, they are excellent for your own sound design. This allows you to tailor the sound perfectly to your music production. Please also read our license, where we explicitly mention the permitted use in music productions.

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We will get back to you as soon as possible 😊